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Can I ask for a timely reply for my inquiry?
When you send message to your interested suppliers, you may include in your message: “We hope to get your reply before*** (date).”
Note: Your messages will be sent to the recipient directly. If the recipient didn’t check “Inbox” often, your messages probably will not be replied in time.
How to view my sent messages?
To view your sent messages, please do as follows:
1. Enter your Member Center
2. Click “Sent Items” under “Message Center” in the left navigation bar.
3 You can browse your sent messages by date.
How to send message?
1.In order that you could receive messages in time, please be sure the email address provided during registration is valid;
2.Incoming messages will be sent to your “Inbox” in “Message Center” as well as your email address.
Operation Guide:
1.Please login to your account first to check your messages;
2.Select your interested product/offer/company, then click “Contact Us” button. Enter your message subject and content, contact details;
3.We recommend you to change the subject. To catch the recipient’s attention, get priority reply;
4.input the correct verification code;
5.Click “Submit”. Your message will be sent to the recipient’s “Message Center”
How to reply to a message received?
View message details:
1.Click “Inbox” under “Message Center” to enter the message list;
2.Click on the subject of message you want to reply to. In the message details page, you will see:
(1)message subject, picture;
(2)sending date;
(3)content;
(4)sender name, company, and contact details.
How to send message?
Please do as follows:
When you are in the page that lists your interested info, (take “Product” list as an example)
1.Click a certain product’s checkbox, and then click “Send Message” on top right. (In the message sending page, you will be required to log into your account first if you are not logged in.) Fill in all the information. Click “Submit” upon completion.
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2.In product list, click on your interested product to enter the product details page. Click “Send Message” button to the right side of the product picture. Then you will enter the message sending page. You will be required to log into your account first if you are not logged in. Fill in all the information. Click “Submit” upon completion.
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How to contact other traders if I find anything interests me?
Buyers can contact sellers regarding their products, offers. Sellers will reply to your inquiry in time. Both parties can communicate through StoneContact messaging system or Email until both reach an agreement.
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