Shipping Policy

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Shipping Methods

Shipments are coordinated through trusted global logistics partners to ensure secure and efficient delivery.
Delivery Timeframe

Standard transit time: 20-45 business days after dispatch, depending on destination and customs processing.

Delays may occur due to weather, port congestion, customs inspections, or regulatory compliance. Real-time tracking details will be provided via email.
Customs & Import Duties

Buyers are solely responsible for import taxes, duties, or fees levied by the destination country.Ensure compliance with local import regulations prior to ordering. We do not cover expenses related to customs clearance failures.
Risk & Ownership Transfer

Risk of loss/damage transfers to the buyer upon cargo departure from the origin port.

Full ownership of goods is transferred upon receipt of full payment.
Cargo Insurance

Basic marine insurance covering catastrophic events (e.g., sinking, fire) is included.

Optional comprehensive insurance (covering theft, handling damage) is available upon request.
Damage/Loss Claims

Inspect goods immediately upon delivery. Report discrepancies within 7 business days with photographic evidence and shipping documents.

Unreported issues beyond this period will not qualify for compensation.
Force Majeure

We are not liable for delays or failures caused by:

Natural disasters (typhoons, earthquakes)

War/political unrest

Strikes or port shutdowns

Governmental trade restrictions
Policy Updates

Terms may be revised periodically. The latest version will always be posted on our website.

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Shipping Policy