Since its establishment, CTM MADENCİLİK has been growing rapidly and developing its customer portfolio. By establishing trust-based commercial cooperation with its customers, with the importance it attaches to quality, the number of customers and countries it cooperates with is increasing day by day and will continue to increase. The main difference that ensures the continuous growth of CTM Maden is that quality production, timely delivery to the customer, and customer satisfaction are at the forefront. CTM and its marble quarry in Turkey, in addition to production, should also be used as a block material for marble varieties that provide raw materials or polishing materials to quarries, blades, and slabs. The scale of the project is reduced proportionally. CTM MADENCİLİK adopts the excellence model approach, reveals and disseminates the targets in this direction, constantly reviews and improves them, and resolutely accompanies its customers to achieve their goals in this direction. CTM MADENCİLİK implements quality assurance systems to produce its products by the intended use and license obligations, in a reliable manner that does not pose a risk in terms of quality and effectiveness. It constantly improves, updates, and renews the system. CTM MADENCİLİK evaluates the demands and expectations in the sector objectively with its high experience and expert point of view; strives to maximize customer satisfaction with a dynamic, innovative and updatable approach. Customer satisfaction is one of the main factors that CTM Maden attaches importance to. Continuity in quality, reasonable price, mutual trust, and honesty are among the basic principles that make up the vision of CTM Maden. CTM MADENCİLİK, adhering to these principles and values; aims to become a global brand by offering all of its services and activities to its customers with zero error in the process starting from the promotion and offer stages to the invoicing of the product or service.
Turkey
